If you are not satisfied with the quality of our goods there is a possibility of returning the order within 14 days fro the date you received it, under the condition that the original labels and the product remain intact. The manufacturer covers the shipment cost only when the goods were received damaged or with a defect. We do not accept any parcels sent to us by collection on delivery. Please send the goods safely packed on the given address: Bajabella ul. Batalionów Chłopskich 75, 75-303 Koszalin, Poland Please enclose a written information why are you returning the ordered goods.